Course List

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MICROSOFT TECHNICAL

MOC 20346B - Managing Office 365 Identities and Services

OVERVIEW

This is a 5-day Instructor Led Training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347.

Windows Azure and Office 365 are required or used as part of the lab for this course, which may not be available in all countries.  Please check with your Microsoft training provider that these cloud services are available in your area.  Training Providers please reference the course setup guide for more details.

NOTE: This course uses resources in Microsoft Azure, and requires that students have a Microsoft Azure account. Learning Centers are authorized to assign Azure Learning Passes to students for this course rather than ask students to sign up for Azure trial accounts, as was the previous practice in 20346A. In addition, do NOT provision an Office 365 tenant in advance. The Office 365 tenant will be provisioned as part of the class.

OBJECTIVES

After completing this course, students will be able to:

  • Provision Office 365
  • Plan and Implement Networking and Security in Office 365
  • Manage Cloud Identities
  • Implement and Manage Identities by Using DirSync
  • Implement and Manage Federated Identities for Single Sign-On (SSO)
  • Monitor and Troubleshoot Office 365 Availability and Usage
  • Manage Clients and End-User Devices
  • Provision SharePoint Online Site Collections
  • Configure Exchange Online and Lync Online for End Users

Plan for Exchange Online and Lync Online

CONTENT

Module 1: Preparing for Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service. It then identifies the challenges in deploying Office 365 the benefits of the FastTrack approach compared to the traditional plan/prepare/migrate deployment process. After this, you examine how to plan the pilot, provision tenant accounts and finally, verify that clients can connect to the Office 365 service.

Lessons

  • Introduction to Office 365
  • Provisioning the Tenant Accounts
  • Planning a Pilot
  • Enabling Client Connectivity

Lab : Setting up the Lucerne Publishing Datacenter Environment

  • Set Up and Configure the Lucerne Publishing Data Center Environment
  • Build Environment Recovery Steps

Lab : Preparing for Office 365

  • Planning a FastTrack Pilot
  • Provisioning the Tenant Account
  • Preparing to Manage Office 365

After completing this module, students will be able to:

  • Describe the features and benefits of Office 365.
  • Plan a pilot deployment of Office 365.
  • Provision new tenant accounts.
  • Check that clients can connect to the Office 365 service.

Module 2: Managing Users, Groups, and Licenses

In this module, students learn about managing users, groups, and licenses by using the Office 365 console and Microsoft PowerShell.

Lessons

  • Manage Users and Licenses by Using the Administration Center
  • Manage Security and Distribution Groups
  • Manage Cloud Identities with Windows PowerShell

Lab : Managing Users, Groups, and Licenses

  • Manage Users and Licenses by Using the Administration Center
  • Manage Security and Distribution Groups
  • Manage Cloud Identities with Microsoft PowerShell

Lab : Continue Lucerne Publishing Datacenter Setup

  • Set Up the Exchange Server

After completing this module, students will be able to:

  • Manage users and licenses by using the Office 365 admin center.
  • Manage security and distribution groups by using the Office 365 admin center.
  • Manage users, licenses, and groups by using Windows PowerShell.

Module 3: Administering Office 365

In this module, students learn about more complex administration functions, such as the management of administrators themselves, how to configure and set password policies in Office 365, and how to enable and administer rights management to protect confidential documents.

Lessons

  • Manage Administrator Roles in Office 365
  • Configure Password Management
  • Administer Rights Management

Lab : Administering Office 365

  • Manage Administrator Roles in Office 365
  • Configure Password Management
  • Administer Rights Management

After completing this module, students will be able to:

  • Manage users and licenses by using the Office 365 admin center.
  • Manage security and distribution groups by using the Office 365 admin center.
  • Manage users, licenses, and groups by using Windows PowerShell.

Module 4: Planning and Managing Clients

In this module, students learn how to plan for client deployment and ensure that users get the tools they need to interact with Office 365 effectively. This module covers the planning process, how to make Office 365 ProPlus available to end-users directly, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.

Lessons

  • Plan for Office Clients
  • Manage User-driven Client Deployments
  • Manage IT Deployments of Office 365 ProPlus
  • Office Telemetry and Reporting

Lab : Managing Clients

  • Manage user-driven client deployments
  • Manage IT deployments of Office 365 ProPlus

After completing this module, students will be able to:

  • Plan for deploying Office 365 clients.
  • Prepare for user-driven client deployments.
  • Prepare for managed IT deployments of Office 365 clients.
  • Implement and use Office Telemetry with Office 365 clients.

Module 5: Planning DNS and Exchange Migration

In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process.

So far, you have been looking at Office 365 on its own. In this module, you move on to considering what you have to cover when migrating services from your on-premise environment, starting with your email system. This module addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process. In the lab, you will practice that planning and then carry out a cutover migration from your on-premises environment to Exchange Online.

Lessons

  • Add and Configure Custom Domains
  • Recommend a Mailbox Migration Strategy

Lab : Preparing for Exchange Migration

  • Configure Exchange Server for Cutover Migration

After completing this module, students will be able to:

  • Explain how to add custom domains to Office 365 and customize these domains to the organization’s requirements.
  • Recommend a mailbox migration strategy for moving to Exchange Online
  • Plan for implementing Exchange Online within your organization
  • Configure DNS records for Office 365 services.

Module 6: Planning Exchange Online and Configuring DNS Records

In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process. This module also addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process.

Lessons

  • Plan for Exchange Online
  • Configure DNS Records for Services

Lab : Configuring DNS Records and Migrating to Exchange Online

  • Perform a cutover migration to Exchange Online
  • Configure DNS Records for Services

After completing this module, students will be able to:

  • Explain how to add custom domains to Office 365 and customize these domains to the organization’s requirements.
  • Recommend a mailbox migration strategy for moving to Exchange Online.
  • Plan for implementing Exchange Online within your organization.
  • Configure DNS records for Office 365 services.

Module 7: Administering Exchange Online

In this module, you learn how to configure Exchange Online settings that you planned in the previous module, including archive polices, anti-malware and anti-spam settings, additional email addresses and external contacts and resources. These are actions that you would typically carry out during the Deploy phase of the Office 365 FastTrack deployment or as part of the normal management operations of Exchange Online.

You typically carry out these actions through the Office 365 portal, although you can also use the Windows Azure Active Directory PowerShell console to access additional features.

Lessons

  • Configure Personal Archive Policies
  • Manage Anti-malware and Anti-spam Policies
  • Configure Additional Email Addresses for Users
  • Create and Manage External Contacts, Resources, and Groups

Lab : Administering Exchange Online

  • Configure Personal Archive Policies
  • Manage Anti-malware and Anti-spam Policies
  • Configure Additional Email Addresses for Users
  • Create and Manage External Contacts, Resources, and Groups

After completing this module, students will be able to:

  • Configure Messaging Records Management (MRM) for Exchange Online
  • Manage Anti-malware and Anti-spam Policies
  • Configure additional email addresses for users
  • Create and manage external contacts, resources, and groups in Exchange Online

Module 8: Configuring SharePoint Online

In this module, students learn how to plan a SharePoint Online implementation that reflects the customer's needs and then create site collections that reflect those requirements. This module then covers the process of external user sharing with SharePoint Online and describes how this arrangement helps organizations share information more effectively.

Lessons

  • Manage SharePoint Site Collections
  • Configure External User Sharing
  • Plan a Collaboration Solution

Lab : Configuring SharePoint Online

  • Create SharePoint Site Collections
  • Configure External User Sharing
  • Configure Social and Collaboration Features

After completing this module, students will be able to:

  • Manage SharePoint site collections by using the SharePoint Online admin center and Windows PowerShell.
  • Configure external user sharing by using the Office 365 admin center.
  • Plan a collaboration solution.

Module 9: Configuring Lync Online

In this module, students learn how to identify factors in the customer's environment that need to be reflected in the Lync Online deployment plan, and then configure Lync Online to reflect the customer's business requirements, both at the end-user level and at the organization level.

Lessons

  • Plan for Lync Online
  • Configure Lync Online Settings

Lab : Configuring Lync Online

  • Configure Lync End-User Communication Settings
  • Configure Lync Organizational Settings

After completing this module, students will be able to:

  • Plan for Lync Online.
  • Configure Lync Online settings.

Module 10: Implementing Directory Synchronization

In this module, students learn how to plan, prepare and implement DirSync as a methodology for user and group management in an Office 365 deployment. The module covers the preparation of an on-premises environment, the installation and configuration of DirSync, and how to manage Active Directory users after DirSync has been enabled.

Lessons

  • Prepare On-premises Active Directory for DirSync
  • Set up DirSync
  • Manage Active Directory Users and Groups with DirSync In Place

Lab : Implementing Directory Synchronization

  • Prepare on-premises Active Directory for DirSync
  • Set up DirSync
  • Manage Active Directory Users and Groups with DirSync In Place

After completing this module, students will be able to:

  • Prepare an on-premises environment ready for directory synchronization.
  • Install and configure DirSync.
  • Manage Active Directory users in a DirSync enabled scenario.

Module 11: Implementing Active Directory Federation Services 

In this module, students learn to plan for single sign-on (SSO) by using Active Directory Federation Services (AD FS) and then cover the process for setting up an AD FS server farm and an AD FS proxy. This module also covers the management process for certificates and the AD FS servers. 

Lessons

  • Planning for AD FS
  • Install and Manage AD FS Servers
  • Install and Manage AD FS Proxy Servers

Lab : Implementing Active Directory Federation Services

  • Install AD FS Servers and Proxy Servers
  • Manage AD FS Servers and Proxy Servers

After completing this module, students will be able to:

  • Plan for an AD FS deployment.
  • Install and manage AD FS servers.
  • Install and manage AD FS proxies.

Module 12: Monitoring Office 365

In this module, students learn about monitoring user connections to Office 365 and how to cope with service outages. They look at a range of tools that diagnose service health and review the reports that Office 365 provides.

Lessons

  • Isolate Service Interruption
  • Monitor Service Health
  • Analyse Reports

Lab : Monitoring Office 365 (Optional)

  • Isolate Service Interruption
  • Track Message Delivery
  • Monitor Service Health and Analyse Reports

After completing this module, students will be able to:

  • Isolate and identify causes of Office 365 service interruption.
  • Monitor Office 365 service health.
  • Analyse and use Office 365 reports.

AUDIENCE PROFILE

This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies.

This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements.

DURATION

5 days

COST

€2,500

AVAILABILITY

Cork - Call for dates
Galway - Call for dates

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Training with PFH

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WHY TRAIN WITH PFH?

  • Pre-training evaluation - PFH will assess your training requirements and levels prior to attending training:
  • Instructor led tuition by highly qualified instructor
  • Comprehensive manual to accompany PFH public courses
  • Training can be customised to meet customer's specific requirements
  • Money back guarantee – If you are not happy with the quality of training received, PFH will refund payment
  • All PFH trainers are Certified which guarantees that the training you receive will be of the highest quality.

 

DURING TRAINING:

  • Each student will have their own PC
  • Comprehensive manual to accompany each training course
  • Complimentary coffee, tea, biscuits and fruit provided, along with light lunch provided for courses delivered in PFH
  • Certificates of Attendance provided to each student on completion of training
  • Air conditioned comfortable and spacious training rooms
  • Free parking

 

LEARNING GUARANTEE:

  • If a student feels they have not managed to reach their own personal course objectives, they are welcome to attend the:
  • Same public class within 6 months, at no charge
  • 60 day post training support – Students can call or email our instructors with any questions / problems they may be experiencing at home or work (or a maximum of 5 calls per course/delegate)

 

TRAINING FACILITIES PROVIDED BY PFH

When you're learning new skills and meeting new people it's important that you do so in comfortable, modern surroundings.

You'll enjoy a rewarding training course here at PFH premises and benefit from our modern training facilities.

Facilities provided include:

  • Air-conditioned training rooms
  • High-spec student PC's plus an instructor PC
  • Internet access and wireless internet access 
  • Convenient locations in Cork and Galway 
  • Overhead projector, whiteboard and flipchart in each room 
  • Course materials 
  • Free parking 
  • Daily refreshments & lunch

 

Please note that the above facilities are available to rent for your specialised training event also. Please contact PFH Training for rates and information.

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Training Types

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INSTRUCTOR-LED TRAINING

Instructor-led training is an effective means of delivering information, as it allows for real-time feedback, questions and answers, manipulation and changeable delivery to suit the needs of learners in a real-time environment. Few educational opportunities are considered more valuable than meeting and interfacing directly with an instructor. 

 

All of our trainers are MCPs [Microsoft Certified Professionals], ECDL certified and MOS Experts which guarantees that the training you receive will be of the highest quality.

 

PFH has a large portfolio of trainers who can deliver training at our training centres in Cork and Galway, or Nationwide at customer premises or another training centre.

 

PFH offers instructor led training on our Public Schedule at our training centres in Cork and Galway. 

 

CUSTOMISED INSTRUCTOR- LED TRAINING

PFH provides customised training for groups of 1 to 12 at either PFH's Training Centres at Cork or Galway or on-site at your premises. Content can be taken from any of our course oulines and customised to suit the exact requirmements of your group and scheduled on dates that suit your delegates.  Group rates apply contact us for rates.

 

This method of training ensures your delegates get trained on exactly the topics they require in the duration of time that you can allow to give them.

 

SEMINAR STYLE TRAINING

Seminar training can be offered where companies require a large number of people to receive initial overview training on the New Interface of an Operating System or Office Applications. 

 

Seminar Training is based solely on demonstrating the New Features and is non hands-on training.  The benefits of this type of training is that attendees can get an initial feel for the New Interface of any given application and it can save a lot of time and money during an initial roll out.  This type of training instils an element of confidence when people return to their desks to work with the New Interface or Application.

 

Depending on how the roll out is managed with the installations, training could be run in tandem with this, and groups may also benefit from the trainer doing some “floor walking”  following the seminars to assist people when they are back at their desks.

 

The number of attendees is optional and can range from 20-50 per session.  This is dependant on the size of your room!

All training/seminar can be customised specifically to suit group requirements.

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