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We are in the midst of the next industrial revolution – the Digital Age.  Digital Transformation is now the top challenge for business and how you harness the power of data to deliver business advantage is key.  Digital Transformation is the catalyst for new business models, products and services, which impact your business and enhance how you serve your customers.

As you re-evaluate your business model and the supporting technologies needed to engage your customers, you'll find that you may need to transform your business. Our value proposition is to assist you by aligning your requirements with the key Microsoft technologies such as Dynamics, Office 365, Azure, BI Analytics as well as supporting development capabilities in Visual Studio. C#, .NET Framework, Java and other enabling technologies. 

Application Development

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We provide solutions and resources to enable faster delivery and continuous improvement for your Application Development needs.  We specialise in core Microsoft technologies leveraging C#, Visual Studio, the .Net framework and mobile application delivery solutions for Azure and on premise application requirements.  We are also expert in supporting the delivery of Java and other non-Microsoft centric platforms.

 

Our applications development services help you create mobile first, cloud first apps.  We can also support you through extending existing solutions on premise or in a hybrid model to support a digital landscape and empower your business.  We help organisations like yours define, build, manage, and continuously release great software on premise and in the cloud.

 

BENEFITS

 

HOW WE DO IT

We ensure that your requirements are accurately identified, scoped and delivered by using our established methodologies for the management of the Process, People and Technology.

We have streamlined ISO accredited, delivery methodologies to suit any environment. Our teams of developers are highly experienced in their respective technologies and with expert project management, we safeguard the delivery of all projects on time and within budget.

We use various tools for the Software Development Life Cycle (SDLC) to deliver complete solutions encompassing:

  • Programme & QA Management
  • Project Management
  • Requirements Analysis and Business Process Mapping
  • Specification both Functional & Technical
  • Prototyping
  • Software Development
  • Comprehensive testing covering UAT and functionality
  • Software release controls

We develop in a wide range of technologies including all core Microsoft solutions such as C# .NET, Visual Studio, Xamarin, and the Azure platform as well as non-Microsoft platforms such as Java. 

WHAT YOU GET

Assured application development services that deliver your requirements to your expectations

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Business Applications

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Using Microsoft Business applications such as CRM/XRM and SharePoint you can accomplish Digital Transformation Strategies that make you more competitive and allow you to deliver enhanced customer services and increased internal productivity. 

 

 

We excel at implementing Microsoft Business Application platforms to help you enable your Digital Strategy, streamline business process, enhance productivity and increase competitiveness. Our established methodologies ensure that data is accessed and managed effectively and that processes enabled by business applications can be extended to any platform, device and service mechanism. We implement Microsoft technology that works in the cloud, on premise or through a hybrid combination which thereby guarantee that any specific requirement can be met.

Our solution focuses on a number of Microsoft platforms including:

  • Dynamics CRM/xRM with specialisations in Sales, Employee empowerment, business process automation and field service.
  • Collaboration and Content using SharePoint online or on premise
  • Azure
  • SQL
  • Analysis and reporting tools such as PowerBI

We provide integrated Microsoft Business Application and Platform services that span the technology stack.  Our “value add” is in being able to not only deliver and manage your application requirements but also to offer complete design, implementation and managed services for the underlying infrastructure as well as the application

Our solutions

  • Empower the Mobile Workforce
  • Innovate with Connected Collaboration
  • Maximize Sales Productivity
  • Innovate with Cloud for Productivity

 

BENEFITS

  • Single point of delivery for application services as well as managed services for underlying environment;
  • Access to highly skilled and expert resources to architect, plan and deliver your Business Platform requirements;
  • Assurance in the ability of a national organisation to ensure your requirements are not only implemented, but supported on a 24x7 basis;
  • Lower risk when deploying new mission-critical applications based on our proven methodologies for delivery; by ensuring that data is kept secure and business disruptions are minimized;
  • Improved business responsiveness and increase service levels for business applications to meet rapidly evolving business demands.

 

HOW WE DO IT

Our approach to successfully delivering projects is based on our extensive experience along with the Microsoft Solutions Framework (MSF) for cloud readiness and transformation and elements of the SureStep methodology for Dynamics implementation. MSF represents an established solution-development approach that provides for well-defined phases which take into account requirements for architectural and detailed software design, software development, system testing, and managed release cycles. Microsoft Dynamics Sure Step is a full customer lifecycle methodology for all Microsoft Dynamics solutions, providing the Microsoft ecosystem with comprehensive sales through delivery guidance, project management discipline alignment and field-driven best practices.

Our streamlined delivery methodologies are ISO accredited and can suit any environment. We have highly experienced teams of developers and expert project management who safeguard the delivery of all projects on time and within budget.

We use various tools for the Software Development Life Cycle (SDLC) to deliver complete solutions encompassing:

  • Programme & QA Management
  • Project Management
  • Requirements Analysis and Business Process Mapping
  • Specification both Functional & Technical
  • Prototyping
  • Software Development
  • Comprehensive testing covering UAT and functionality
  • Software release controls

 

WHAT YOU GET

Our solutions empower digital technology and transformation. You receive comprehensive Microsoft Business application development services extending to complete Managed Services which ensure that you achieve the maximum capability of these empowering technologies.

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Data Management & Analytics

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Understand your data, your way. You can leverage the power of cloud services and analytical tools to develop meaningful dashboards and data set visualisations that facilitate fast decisions, identify trends and capitalise on opportunities using the Microsoft SQL, Office, Azure and BI platforms. 

 

Information overload, poor access to relevant data and poor agility in data representation all slow you down, waste your time and make your business inefficient. To successfully compete in the digital world you need to make informed decisions backed by data, whether to improve products and services, business metrics or internal team effectiveness.   

Analytics tools in Office 365, SQL on premise optimisation and integration, and combining information islands into intuitive and interactive dashboards in delivery solutions such as SharePoint, help you develop insights to identify a trend or discover content and context quickly, therefore allowing you to make informed decisions.

We provide solutions to deliver just this: effective analytic platforms based on Microsoft Technologies that empower you and your business.

BENEFITS

  • Gain fast, easy access to the data you need with a simple intuitive experience;
  • Connect to data from any public, private or corporate source;
  • Provide a 360° view of your business with live, visual dashboards;
  • Analyse millions of rows of data with Excel in-memory performance;
  • Visualise hierarchical, financial and geospatial data.

 

HOW WE DO IT

To present your data effectively, we need to understand what is driving your demand.  Our approach is based on determining the actual drivers for your business, then working with you to establish your information systems capabilities to meet your requirements.

Our expert business analysts will scope those needs and create the process for creating insightful data dashboards.  We follow a standardised project framework which guarantees that we meet all identified deliverables.  Intrinsic to this is ensuring that you know the tools and are how to navigate the tools as you gather and refine your data, build your data model, begin your analysis, and visualise insights beyond what we deliver in our project.

WHAT YOU GET

Insightful and flexible data analysis and presentation capabilities that you can self-manage to improve your business productivity.

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Application Managed Services

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Our service commitment to you does not end with the delivered application.  We enhance, optimise and deliver added value by not only managing your application environment in real time but by extending support to your users.  

Digital transformation is driving a new wave of innovation in business process applications resulting in increased requirements for application delivery, customisation and innovation. This means you are under pressure to meet the business’ demands, innovate, manage change and support your organisation.

 

Application Managed Services from PFH leverage our extensive Managed Services capability to deliver unparalleled support for all your needs, 24/7, 365 days a year.  You can rely on our experience to provide an excellent service.

Our flexible Solutions encompass Help Desk support user services, on-going application monitoring and patching, testing, break-fix, as well as customisation development of a structured and documented methodology regarding release management.

BENEFITS

  • Managed Application services tracking and controlling updates, customisations and releases in a structured and controlled way;
  • Reduced total cost of ownership as we run your systems efficiently with constant optimisation and monitoring, dealing with issues in real time;
  • Extensive capability to extend beyond the application to the infrastructure and supporting technologies – a single point of management for your complete environment
  • Reduced risk as our methodology and experienced consultants can help you establish fixed, predictable IT costs over time;
  • Improve application and service performance as we optimise systems and work with you to build productivity and efficiency with transparent and tailored reporting and metrics.

HOW WE DO IT

We look after your systems, local or in the cloud, so you can look after your business.  We have developed a suite of Managed Service offerings based on years of experience understanding what our customers need to enhance their business operations. Our “value add” to your operation is to ensure that we deliver a tailored service that meets your exact requirements. Your needs take priority - we suit your needs; you don’t change to suit ours. We provide services ranging from design, installation, administration, monitoring, helpdesk and maintenance. Our services can be delivered onsite, remotely or a combination of both.  We have invested heavily in our service desk, operations centre, employees, and our process and quality systems so that our clients receive a top-quality service with the flexibility to ensure we meet and exceed expectations.

All of our services are delivered from our central Operations Centre where we apply ISO standards for the management of our service catalogues.

WHAT YOU GET

A Comprehensive Application Management service that incorporates updates, customisations, real-time monitoring and user support, giving you an optimum digital environment in a flexible and cost controlled model. 

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