Customers
We Listen
At PFH, our Customers are at the heart of everything we do. We exist to empower organisations, deliver exceptional solutions, and help clients transform the way they work. Guided by this purpose, we build strong relationships and bring real impact to every project.
Trusted across Ireland, we work with organisations seeking scalable, practical solutions, to enterprises and public bodies needing structured, resilient services backed by strong governance.
Our experience spans industries where reliability, security, and compliance matter most: Healthcare, Public Sector, and Financial Services. As part of the Ricoh family, we leverage global expertise, innovative technology, and world-class support to give Customers even greater success. Partnering with us means you benefit from solutions that are practical, powerful, and designed to help your organisation thrive.
Find out how we are helping our Customers meet their challenges. See how we help organisations across industries tackle real-world challenges and deliver meaningful results.
Case Studies
Fabric (OneLake) on Azure
PFH partnered with Carbery to implement a production-ready analytics platform using Microsoft Fabric (OneLake) on Azure, delivering a trusted and scalable foundation for global reporting.
The engagement established a clear production roadmap, delivered executive KPI dashboards, and enabled robust sales and commercial data models, while embedding a scalable operating model and building long-term BI capability within the organisation. The solution provided clear ROI visibility across sales and innovation initiatives, directly connected CRM-driven insights to revenue, and reduced manual effort through faster, data-driven decision-making. As a result, Carbery now operates a modern, consistent analytics platform with a self-sufficient BI team and a foundation designed to scale with future growth.
Greenfield Telco On Cloud
PFH partnered with National Broadband Ireland (NBI) to deliver end‑to‑end IT services across AWS, Azure, core infrastructure, and Microsoft 365, supporting the design, build, and ongoing operation of NBI’s core cloud platform.
The engagement focused on creating a secure, scalable, and highly automated cloud environment capable of supporting NBI’s nationwide operations. PFH implemented a modern cloud architecture with centralised management, enhanced device and endpoint protection, and automated operational processes. The resulting platform was underpinned by standardised operations, improved device management, and centralised Microsoft 365 support, delivering greater resilience, simplified management, and increased operational efficiency. This programme enabled the delivery of Ireland’s first telecommunications network built entirely on public cloud, providing a modern, scalable foundation to support NBI’s continued expansion and evolving operational requirements.